- Open Settings: Launch the Settings app on your iPhone.
- Navigate to Analytics & Improvements: Scroll down and tap on Privacy. Then, tap Analytics & Improvements, and next tap Analytics Data.
- Locate Panic Logs: In the Analytics Data section, you’ll see a list of logs, including panic logs. The panic logs are usually named in the format
panic-[timestamp].ips
. - Find the Latest Crash Log: The logs are listed by timestamp, which helps you identify the most recent panic or crash logs. Look for the log with the most recent timestamp, which typically indicates the most recent system crash or panic event.
- View the Log Details: Tap on the log entry to open and view the contents. The log will contain information about the crash, such as the device's state at the time of the panic.
- Take a Picture of the Log: Use your iPhone’s screenshot function or screen capture to take a picture of the crash log. Make sure the text is clear and readable in the screenshot.
- Upload the Image to Diagnose the Issue: Go to the Home Page of the tool or website that helps diagnose the issue. Upload the screenshot of the crash log to find out what is causing your phone to crash.
Note: These crash logs may contain technical details that can be challenging to interpret without experience, but they can help identify issues causing the system panic. The timestamp on each log helps you identify when the crash occurred. The most recent panic log will have the latest timestamp.